Last Updated: December 15, 2024
At Lilibita, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our investment tools and services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our platform
- Subscribe to our newsletter or investment insights
- Contact us through our support channels
- Participate in surveys or promotional activities
- Use our investment tools and calculators
Financial Information
When you use our investment tools and services, we may collect:
- Investment preferences and risk tolerance
- Financial goals and investment amounts
- Portfolio information and trading history
- Bank account details for transactions (encrypted and secure)
Technical Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referral sources and search terms
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our investment tools, portfolio tracking, and financial services
- Personalization: To customize your experience and provide personalized investment recommendations
- Communication: To send you updates about market trends, investment opportunities, and platform features
- Security: To protect against fraud, unauthorized access, and ensure platform security
- Analytics: To analyze usage patterns and improve our services and user experience
- Compliance: To comply with legal obligations and regulatory requirements in Canada
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing and financial transactions
- Data analytics and website optimization
- Customer support and communication services
- Security monitoring and fraud prevention
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms of service
- Respond to claims of illegal activity or infringement
4. Data Security
We implement robust security measures to protect your personal and financial information:
- Encryption: All sensitive data is encrypted using industry-standard SSL/TLS protocols
- Access Controls: Strict access controls limit who can view your information
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Secure Storage: Data is stored on secure servers with multiple layers of protection
- Monitoring: Continuous monitoring for suspicious activities and potential breaches
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to using best practices.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Help us understand how visitors interact with our site
- Functional Cookies: Remember your preferences and personalize your experience
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
6. Your Privacy Rights
As a Canadian resident, you have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us at privacy@lilibita.com or use our contact form.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Improve our services and prevent fraud
When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.
8. Third-Party Links and Services
Our website may contain links to third-party websites, including:
- Investment platforms and trading apps
- Financial news and research sites
- Educational resources and tools
- Social media platforms
We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights, including:
- Adequacy decisions by Canadian authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Binding corporate rules
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email if the changes are significant
- Post a notice on our website highlighting the changes
- Provide you with the opportunity to review the updated policy
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
privacy@lilibita.com
+1 (647) 555-0123
120 Adelaide Street West
Suite 2500, Toronto, ON M5H 1T1
Response Time
We respond to privacy inquiries within 30 days
Urgent security matters: 24-48 hours
Business hours: Monday-Friday, 9 AM - 6 PM EST
Thank you for trusting Lilibita with your investment journey. Your privacy and security are fundamental to our mission of helping Canadians explore modern investment opportunities.